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Hello there, I'm Heather Kuhlman!

At Cinder & Sage Virtual Services, I specialize in helping luxury travel advisors scale with grace. Coming from a unique background blend of education, artistry, leadership, and communication, my virtual assistant services are built on a foundation of deep listening, creative strategy, and attention-to-detail execution. With over 3.5 years spent vetting top advisors in the luxury travel space, I intimately understand the challenges of balancing five-star client care with the back-end need to be organized. Let me help by bringing the calm to your chaos—and the spark to your business vision!

Administrative Services

ADMINISTRATIVE TASKS: - commission reporting - confirming bookings with suppliers - research ITINERARIES: - creation and publication - quotes and proposals - library build out FORMS: - credit card authorizations - client profile forms - travel questionaires ACCOUNTING: - commission reconciliation - follow up on unpaid commission

Marketing Services

SOCIAL MEDIA: - scheduling - email marketing - content strategy/brainstorming

Strategy Services

Work with Heather with the goal of - developing streamlined communication - delegation strategies - organization - onboarding/training - brainstorming

Discovery Intake Form

Marketing Intake Form

IC Agreement

Onboarding Form

Pricing Guide and Emergency Services

Emergency Form

What You’re Really Paying for When You Don’t Delegate

Apr 29, 2025

You know what’s more expensive than a five-star suite in Santorini? Doing everything yourself.In the world of luxury travel advising, time isn’t just money—it’s reputation, referrals, and repeat clients. And yet, so many high-performing advisors are caught up in tasks that dilute their brilliance. At Cinder & Sage, we’ve seen it firsthand—and we’re here to show you the real cost of holding it all together solo. The Hidden Expense of Wearing All ...

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Spinning more plates than a baggage carousel at peak season? I’ve got you. Share a bit about what’s going on behind the scenes, and I’ll be in touch to explore how Cinder & Sage can bring calm to the chaos, streamline your workflow, and help you stay focused on the journey ahead. 
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WAYNESVILLE, NC
CONTACT